You are concerned about the security of your house and you think that your belongings might get lost or stolen, So, in this technology driven era you don’t need to worry, because you have the solution in your reach. Wowwee Rovio is the best security camera ever available in the market it roams around your house giving you the entire visual-scan of the area it covers.
With its slick techno-turtle like appearance, the WowWee Rovio, is a Wi-Fi enabled mobile webcam equipped with a microphone and speaker for its two-way audio functionality. It can trot around the house on its omni-directional wheels; take pictures that can be e-mailed to V friends. Also, in case you are away from home, it can help you to keep an eye on how things are progressing back home, With its Wi-Fi connectivity, almost any web-accessible device — be it your computer, mobile phone, smartphone, PDA or even video game console — can be used to control the robot. Rovio can automatically detect the computer settings and help you through the set-up process. Amazingly, this robot can be controlled from any place in the world via a Web browser. You can either steer the Rovio with web-enabled devices or set “way points” that it can use to navigate your House on its own. It can also find its way through dimly-lit locations with the assistance of built-in LED headlights. With its head-mounted movable VGA camera and wide-range vision, the robot can receive audio and video input from its surrounding. With a click of the mouse, you can send the robot to its docking station even when you are not at home. This gadget can be bought online at a cost of 299.99 US dollars. This price is reasonable for the security of your house or your office or whatever you want it to be.
Wowwee Rovio : Review, Specification & Price
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I received the Rovio as a gift and was very excited about it. It held great promise as a mobile webcam.
I attempted to set up the unit following all of the instructions to the letter. I quickly found out that it was made ONLY for use with Windows XP. At a time when Windows 7 is now the prevalent operating system it seems fairly lame that a company is still (after years now) using an operating system TWO versions back. TechSupport was zero help. While they always respond, it is usually to say, “No, we don’t do that or, Sorry that is not planned or Sorry…” you get the picture.
I was able to connect to the unit by setting up a Windows XP VM on my Windows 7 PC. I got in to the unit and set everything according to the instructions. Success, right?!
No.
The unit bricked and would not allow me to reconnect. MANY tries were fruitless. Tech Support’s response? “Sorry we don’t…”
So now I have an interesting door stop but not much else…what to do.
FINALLY (after endless tries), I got WowWee support (amazingly) to agree to give me another one. They gave me the shipping information and case number; I packaged the unit back in its original box and packing EXACTLY as it had been delivered to me and sent it. I had to pay to ship it myself – $32.00. I asked WowWee support to reimburse me. Response: “Sorry we don’t…” See a pattern here?
Ok, days went by, I tracked the shipment and saw that it had arrived but then the next day, was at a station in NY. Hmmm…what gives? Oh, maybe they are shipping me the other one. I got my hopes up…bad move.
The unit was REFUSED by WowWee and sent back to me unopened! No reason given.
So it arrived back to me. I asked Tech Support for a manager to escalate this. Obviously I was dealing with people who were…um…less than professional here so I hoped to get someone higher up. Tech support…”Sorry, we don’t have anyone. Just email Customer support and a manager will read it.”
By now, I was losing any vestige of hope (or confidence) that anyone from Wowwee actually gave a hoot about their products or their customers but I wrote to Customer Support anyway.
To date (some considerable time has passed) I have never heard a word. Even the Tech Support guys do not respond anymore. I am out $32 and have a funny looking doorstop.
Whatever you do, NEVER do any business with WowWee unless you appreciate being treated like a piece of crap.
Thanks Dave for taking time to post your feedback on Wowwee product. I never knew that Wowwee are 0 in terms of customer support.
You feedback will be real useful for genuine buyers who ever reading this aritcle here after.
Thanks once again.